Ownership of Contract Property

Consultant retains all copyrights, patent rights, and other intellectual property rights to anything created or developed by Consultant for Client under this Agreement, hereinafter referred to as “Contract Property.” Consultant grants Client a royalty-free, nonexclusive license with a perpetual term to use the Contract Property solely for the purposes outlined in this Agreement. This license is non-transferable and may not be sublicensed by Client.

Consultant’s Reusable Materials

Consultant owns or holds licenses to various materials, including but not limited to teaching materials, training videos, Asana templates, project designs, and project workflows (“Consultant’s Materials”), that were in existence before the start date of this Agreement. Consultant may choose to incorporate Consultant’s Materials into the work performed under this Agreement at Consultant’s discretion. Consultant retains all rights, title, and interest in Consultant’s Materials, including all copyrights, patent rights, and trade secret rights.

License to Client

Consultant grants Client a royalty-free, nonexclusive license with a perpetual term to use any of Consultant’s Materials that are incorporated into the work performed under this Agreement. This license is solely for Client’s internal purposes related to the services provided by Consultant under this Agreement. The license is non-transferable and may not be sublicensed by Client.

Recording License

For training or consulting sessions that clients wish to record, a recording license fee of $100 per (up to) 2-hour session applies. This fee covers the usage rights for recorded content beyond the live session.

Terms of Use

• Client agrees not to reproduce, distribute, or disclose the Contract Property or Consultant’s Materials to third parties without prior written consent from Consultant.
• Unauthorized use of Contract Property or Consultant’s Materials may result in termination of services and legal action.

Changes to This Policy

Wayne Hedlund Consulting reserves the right to modify this refund policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.

At Wayne Hedlund Consulting, we strive to provide high-quality training and coaching services. We understand that sometimes plans change or expectations might not be met. Our refund policy is designed to be fair and straightforward.

Cancellation and Refund Requirements

• If you cannot attend a live workshop or webinar, you may cancel, reschedule, or request a full refund up to 7 days before the event. Cancellations made within 7 days of the event may incur a cancellation fee of up to 50% of the session fee.
• We maintain the right to cancel or reschedule an event or session at any time, and if required, we will issue a full refund for any missed services.

How to Request a Refund

To request a refund, please contact us at connect@waynehedlund.com with your name, the name of the course or service, the purchase date, and the reason for your refund request. We will review your request and respond within 5 business days.

Refund Processing

If your refund request is approved, the refund will be processed to your original method of payment within 7-10 business days. Please note that depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

Non-Refundable Items

• Any course or service that has been fully or partially completed.
• Group coaching programs after the first session has been attended.
• Any digital products, including eBooks, once they have been downloaded or accessed.

Changes to This Policy

Wayne Hedlund Consulting reserves the right to modify this refund policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.

General Confidentiality Agreement

Both parties agree to maintain strict confidentiality regarding all shared information exchanged during the term of this Agreement. This shared information shall only be used for the purposes outlined in the service agreement.

Non-Disclosure Agreement (NDA)

To reinforce confidentiality obligations, a separate Non-Disclosure Agreement (NDA) may be executed between the Consultant and the Client. This NDA will specify additional terms and conditions related to the protection of confidential information.

Consultant’s Confidentiality Obligations

The Consultant agrees to keep all private information confidential that is seen or known during the term of this Agreement. If the Consultant uses any information that may be considered trade secrets or proprietary information of the Client, the Client reserves the right to seek monetary and legal compensation. This may include, but is not limited to, the right to claim damages to the fullest extent permitted by law.

Enforcement

Violation of this confidentiality policy or the NDA may result in termination of the Agreement and legal action to protect the Client’s confidential information.

Modification of Policy

This confidentiality policy may be updated or modified at any time by mutual agreement between the Consultant and the Client. Any changes will be documented in writing and acknowledged by both parties.

At Wayne Hedlund Consulting, we prioritize the privacy and security of our users. This policy outlines how we collect, use, and protect your information when you visit our website or use our services.

Information Collection

We collect information from you in several ways:

• Contact Information: When you sign up for our services or contact us, we collect your contact details to manage your inquiries and provide our services.
• Forms and Communications: Information you provide through forms, comments, chat widgets, or emails, including your IP address and browser user agent string, is collected for security, sales, and marketing purposes.
• Cookies and Tracking: We use cookies to track your activity on our site, such as visits, page views, and interactions with content. Your web browsing activity and geolocation may also be tracked to enhance our services and marketing efforts.

Use of Information

The information we collect is used to:

• Manage your inquiries and provide our services.
• Enhance customer service and support.
• Conduct sales and marketing activities.
• Improve our website and services based on user interactions.
• Ensure security and detect spam or fraudulent activities.

Data Retention

We retain information about your visits and interactions with our website indefinitely to provide ongoing customer support and relevant marketing. Website administrators can access and edit this information as necessary.

Privacy and Security

Your personal information is kept confidential and will not be disclosed without your consent. We use secure methods to protect your data during transmission and storage. An anonymized string derived from your email address (hash) may be shared with the Gravatar service to check for usage, in accordance with their privacy policy. Your profile picture may be publicly visible if you leave comments on our site.

User Rights

You can request an export of the personal data we hold about you. You can also request the deletion of your data, with exceptions for data we must retain for administrative, legal, or security reasons.

Third-Party Content

Our website may contain embedded content (e.g., videos, images) from other websites. This embedded content behaves as if you visited the other site directly and may collect data, use cookies, embed third-party tracking, and monitor your interactions.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at connect@waynehedlund.com.

Effective Date: 09/01/2023

Terms and Conditions of Use

Welcome to Wayne Hedlund Consulting’s website. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, please do not use our website.

1. Use of Website

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

2. Intellectual Property

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

3. Links to Other Websites

• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

4. Privacy Policy

• Your use of this website is subject to our Privacy Policy, which governs how we collect, use, and protect your personal information. By using our website, you consent to our Privacy Policy.

5. Limitation of Liability

• Neither we nor any third parties mentioned on this website shall be liable for any damages arising out of the use or inability to use this website.
• This includes, but is not limited to, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, the website.

7. Changes to Terms and Conditions

• We may revise these terms and conditions at any time without notice. Please check this page regularly to ensure you are familiar with the current version.